Not only does outsourcing your IT allow you to save money, reducing the risks associated with hiring new employees and paying for training and development, but it lets you leverage the expertise of true professionals. Indeed, working with a 1Office technician will not only give you access to a world-class IT support specialist, but access to their vast knowledge and expertise.
What’s more, paying for IT support Dundee-based will aid in customer retention. If your database goes down whilst a client is using your services, they’ll no doubt be left with a bad taste in their mouth and consider looking elsewhere. For online businesses, uptime is even more important; if you don’t answer emails quickly, you’ll lose out on new and repeat customers.
Security should also be a consideration, especially when you see that cybercrime in the UK is up a whopping 63%. Businesses are more vulnerable to hacks and breaches than ever, so outsourcing your IT will give you peace of mind that your systems are being carefully monitored.
Finally, there’s scalability. As a mid-market company, you’ll no doubt always be looking for ways to expand your business and increase your share of the market. Working with one of the best IT support companies in Scotland will ensure that, as your business grows, your IT systems will be able to grow with you. Future-proofing your business for growth will make life much easier.