About 1 Office

From our Dundee Headquarters, we deliver bespoke business technology solutions from design and installation, to first, second and third line support and maintenance.

We support a number of small and medium sized businesses throughout the UK and take the time to understand the best technological fit for each individual business. We become an extension of your team and understand that IT solutions and infrastructure are fundamental for long-term success and sustainability.

Proactive and Focused on Business Success

By combining technical excellence and proven methodologies, our proactive approach ensures you can focus on your business goals and your team, while we take care of the technology that allows your company to thrive.

  • Our History
  • Our Family
  • Our Charity Work
  • Our History

    1Office was established in 1992 by Brian and Gwen Kidd. Originally a dealer manager for Olivetti throughout Scotland and the North of England, Brian realised that comprehensive solutions were key to long-term success and made the decision to establish a company that offered a personalised service and complete technical solutions.

    We’re extremely proud of our family heritage and diverse portfolio, which continually evolves to meet the demands of our fast-paced and exciting industry. Larger premises have accommodated our consistent growth which has also led to winning a number of industry awards over the years.

    Despite the company having grown to five times the size of the original business, our mission statement remains the same: to simplify business technology by providing the best possible, comprehensive solutions.

    Building and maintaining strong customer relationships is at the heart of what we do, which is why our heritage and 25 years’ experience continue to drive our business forward.

  • Our Family

    Brian Kidd
    Job Title: Managing Director
    Been with us since: Since it started

    Brian established 1Office in 1992 and is passionate about utilising effective technology to help businesses flourish. Brian’s role has evolved as the company has grown, and he continues to manage and develop clients whilst overseeing the internal business operations.

    Gwen Kidd
    Job Title: Financial Director
    Been with us since: Since it started

    As a co-founder of the company, Gwen continues to play a vital role within 1Office and oversees the finance team. Her passion for finance ensures the business runs smoothly and Gwen also supports clients within the accounting sector.

    Brian James Kidd
    Job Title: Sales Director
    Been with us since: Since 2001

    Since joining the company as a Trainee Photocopier Engineer in 2001, Brian has shown drive, enthusiasm and commitment to become our Sales Director. Brian is driven by customer care and continues to build strong client relationships with the highest level of customer service.

    Pamela Malpas
    Job Title: Operation Director
    Been with us since: Since 2009

    Now our Operations Director, Pamela originally joined the business as a Sales Coordinator and Administrative Assistant. Pamela is passionate about efficient business operations and is committed to ensuring we continue to provide the best possible service, expertise and customer experience.

  • Our Charity Work

    We’re proud of our long history of community involvement and being able to give something back. Over the years, we’ve supported a number of local charitable organisations and churches throughout Scotland and are delighted to have supported Radio Tay’s Cash for Kids appeal for the last 25 years. It’s been extremely rewarding to lend a hand during auctions and events with equipment supply and sponsorship.

    Our Directors are also active members of Dundee Rotary Club and the Round Table, helping those in need, both in the UK and further afar, and working hard to raise vital funds.

Our Partners


We are extremely proud to be a Silver Microsoft Partner and Microsoft Surface Partnership which allows us to offer all Microsoft hardware and cloud products.

Hewlett Packard

Producing new technology that supports companies with their business challenges, Hewlett Packard strives to create user friendly, valuable, trusted products whilst also raising global supply chain standards and increasing access to information technology.


Part of Italian company, Telecom Italia, Olivetti has been renowned for its product reliability since 2003. A true solutions provider, Olivetti produces state-of-the-art products whilst striving to improve its efforts to protect the planet.


As a world leader in digital technology, Samsung’s mission is to drive forward technology development. The company is progressing into a new era in product development, corporate culture and contributions to the global society.


Dell produces technology systems that increase efficiency and builds systems that address enterprise, business and corporate needs. The award-winning company acts on customer ideas and suggestions to improve systems for all users.


We have worked with, and supplied, Sage products for more than 25 years and have strong knowledge of the company’s leading software packages. Working closely with Sage, we ensure our customers get the best out of their software packages at competitive prices.


We’re proud to be one of the few OKI suppliers in Scotland, which means we can offer our customers unbeatable prices on all OKI products. The company is dedicated to increasing business efficiency through professional printing communication products.

Power Retrieve

Power Retrieve is a powerful document capture, interrogation and retrieval system. It automatically indexes the entire textual content of both scanned and electronic documents, turning it into searchable data, enabling you to retrieve information from within documents in seconds.


Our partnership with SolarWinds allows us to provide a number of high quality products including award-winning anti-virus software.


As an HPE partner, we have the expertise to plan, design, build and maintain an IT system that best meets your business needs.


3CX is an open-standard, software based PBX and our partnership with the company ensures we can offer on-premise voiceover IP telephony systems.


A leading provider of voice, data and mobile products, Gamma offers a wide range of communications which allows us to provide SIP trunks and cloud based telephony systems.


As a partner of Cisco, the worldwide leader in IT and networking, we can offer great expertise and experience in networking protocols.