Hosted telephony in the cloud offers a full range of communication services for your business. Benefits include:
– No Private Branch Exchange (PBX) maintenance costs
– Quick and easy to make changes
– No capital outlay
– Free calls between your offices
– Ability to manage your own calls and facilities
– Excellent voice quality
– Reduced costs
– Disaster recovery/business continuity as standard
– Flexible working options for staff
Private Branch Exchange (PBX) is a private telephone network used within a company. Users of the PBX system share a number of outside lines for making external calls and further benefits include:
– Reduced costs compared to traditional systems
– Telephone systems are highly functional and allow for a better communication flow between departments and staff, resulting in a more coordinated working process
– Calls can be automatically recorded with generated detailed reports and performance tracking
– A virtual switchboard system can reach employees, permitting them to work from their mobile phones and even overseas, providing increased efficiencies
– The scope of your network system can be tailored with PBX, unlike traditional telephone systems that limit the number of users between calls